How We Are Going To Help You
The Problem
As a restaurant owner, answering calls is crucial for business, but peak hours make it difficult to provide customers with the attentive service they deserve.
The Answer
AnswerFood provides a trained, friendly, English-speaking team to handle your calls, take orders, and assist customers, allowing your staff to focus on in-store service and order fulfillment.
How The Magic Works
AnswerFood offers two call-handling options:
Option 1: forwards calls to us when you're too busy to answer, allowing us to take orders and handle basic inquiries while redirecting complex issues back to you.
Option 2: forwards ALL calls to us first, enabling full screening, upselling, and only passing along essential calls, with optional email and WhatsApp notifications. All catering or large ticket orders will be forwarded to management by email or whatsapp
The Voice On The Other End
Your "Out Of Kitchen" Staff
Our team members become your team members. They are an extension of your business and will reflect you in every positive way. We interview and screen each employee to guarantee their fluency and lack of accent. They will learn your menu and a learn any information that you need them to know before they begin answering your phone. Friendly, knowledgeable, and always available.
About Us
Very simple, we are you. We have over 60 years in the restaurant business and have had the same challenges you have. This is our solution.
Welcome to Answer Food Customer Service
Fast Response Time
We understand that time is of the essence when it comes to customer service. That's why we guarantee a fast response time of 24 hours or less. We're always here to help, no matter what your needs may be.
Friendly and Knowledgeable Staff
Our customer service representatives are not only knowledgeable about our products and services, but they're also friendly and approachable. We believe in treating our customers with the respect and kindness they deserve.
Personalized Solutions
At Answer Food Customer Service, we understand that every customer is unique. That's why we offer personalized solutions that are tailored to your specific needs. We work with you to find the best possible solution for your unique situation.
Multi-Channel Support
We offer support through phone and email. No matter how you prefer to communicate, we've got you covered.
Efficient and Effective Solutions
We believe in providing efficient and effective solutions to our customers. Our team is trained to handle any issue that may arise, no matter how complex. We work quickly to resolve any issues, so you can get back to what you do best.
Transparent Pricing
We believe in transparency when it comes to pricing. We offer competitive rates and never charge hidden fees. You can trust us to provide high-quality service at an affordable price.